Please ensure that the samples are collected in the correct sample bottle and labelled appropraitely. Sample can be submitted to ChemCentre's drive through Sample Delivery area, Monday to Friday, 9 am to 4 pm.
Sample submission instructions can be found on our Submitting a Sample page.
Samples can be submitted in person or via post or courier services. Recommended sample drop-off times are 9am to 4pm, Monday to Friday to allow for sufficient time to ensure samples are preserved, stored and entered into our system appropriately. Our Submitting a Sample page has further information.
Some analytical tests have specific hold times, which mean that the sample must be preserved, or the analysis commenced, within a specified time frame. ChemCentre can provide information on this when discussing sampling and analysis requirements. If in doubt, we recommend that samples are submitted within 24hrs of sampling and contact us to confirm.
We can save you time with both ordering bottles to be sent to you and in sample submissions. Upon request, ChemCentre can set up recurring bottle orders to be sent to you on a regular basis.
We can also set up recurring projects on our system so that all sample ID’s, analysis and reporting requirements are held on file. That way, for future submissions, you need only provide your details on submission forms, the name of your project and sample dates and times. For further information, see our Submitting a Sample page.
All ChemCentre submission forms include a Chain of Custody section to track sample handovers, for example from sampler to laboratory. This tracks samples from the time of sampling, submission and right through to time of disposal. This can be important to prove the samples were not tampered with by a third party. Please also tick the legal proceedings box on the submission form. The correct sample containers can be obtained from ChemCentre.
If samples may be used in legal proceedings it is recommended you contact us for advice be obtained before sampling.
Samples can be held at ChemCentre for three years after reporting, or until ChemCentre is advised by you that the samples can be disposed of (storage charges may apply).
ChemCentre 's analytical reports are signed and dated by our qualified and trained expert scientists and can be used as evidence if required.