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Mission and Values

Mission and Values

At ChemCentre, we aim to provide an outstanding service to all of our clients, stakeholders and the wider community.

Mission

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ChemCentre provides chemical and forensic science services for a safe and prosperous Western Australia.

Vision

ChemCentre is Western Australia’s leading provider of specialised chemical and forensic science services.

Values

Our approach is guided by our core ChemCentre values, which help to shape our relationships and underpin the way we do business. As a Western Australian statutory authority, our values are also aligned to the Western Australian Public Sector Code of Conduct.

Innovation - We support and encourage:

  • Continuous improvement
  • Creativity
  • Challenges to established thinking
  • Sharing and receiving ideas from everyone


Integrity - We:

  • Are honest
  • Behave ethically
  • Are personally accountable


Quality - In our service delivery to clients, we expect:

  • A disciplined approach to quality systems
  • Accurate outcomes
  • Fit for purpose results
  • Defensible results


Commercial focus - We are committed to:

  • Sustainable profit
  • Efficient utilisation of resources
  • Seeking and creating opportunities through a sales focus


Client focus - We work with our internal and external clients to:

  • Ensure the highest degree of customer satisfaction
  • Meet agreed standards and turnaround times
  • Create benefits for both the client and the community
  • Enhance client relationships


Our people - We expect our staff members to:

  • Be respectful in all interactions
  • Recognise the efforts and achievements of others
  • Continually challenge themselves
  • Continually learn and develop
  • Work as a team, both within sections and across the organisation

 
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