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Mission and Values

Working for a safe and prosperous community

Mission and Values

At ChemCentre, we aim to provide an outstanding service to all of our clients, stakeholders and the wider community.

Our mission is:

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ChemCentre: Chemical and forensic science services for a safe and prosperous Western Australia.

Our approach is guided by our core ChemCentre values, which help to shape our relationships and underpin the way we do business.

As a Western Australian statutory authority, our values are also aligned to the Western Australian Public Sector Code of Conduct.

Innovation - We support and encourage:

  • Continuous improvement
  • Creativity
  • Challenges to established thinking
  • Sharing and receiving ideas from everyone


Integrity - We:

  • Are honest
  • Behave ethically
  • Are personally accountable


Quality - In our service delivery to clients, we expect:

  • A disciplined approach to quality systems
  • Accurate outcomes
  • Fit for purpose results
  • Defensible results


Commercial focus - We are committed to:

  • Sustainable profit
  • Efficient utilisation of resources
  • Seeking and creating opportunities through a sales focus


Client focus - We work with our internal and external clients to:

  • Ensure the highest degree of customer satisfaction
  • Meet agreed standards and turnaround times
  • Create benefits for both the client and the community
  • Enhance client relationships


Our people - We expect our staff members to:

  • Be respectful in all interactions
  • Recognise the efforts and achievements of others
  • Continually challenge themselves
  • Continually learn and develop
  • Work as a team, both within sections and across the organisation

 
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